Effective Date: December 11, 2024
Last Updated: February 3, 2025

At Kaspers Web and SEO (“Company”, “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kasperswebandseo.com or engage our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Personally identifiable information, such as your name, email address, and phone number (if provided), that you voluntarily give to us when you register on the website, place an order, or communicate with us.
  • Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
  • Financial Data: Financial information, such as data related to your payment method, that we may collect when you purchase, order, return, exchange, or request information about our services. We will never store (credit) card information.

2. How We Collect Data

We collect data through the following methods:

  • Forms Submitted on Our Website: When you fill out forms on our website, such as contact or inquiry forms.
  • Email Communications: When you communicate with us via email.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

3. Use of Your Information

Accurate information about you lets us provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the website or our services to:

  • Create and manage your account (if applicable).
  • Process your transactions and deliver services.
  • Email you regarding your account or order.
  • Respond to your inquiries and offer customer support.
  • Improve our website and services.
  • Monitor and analyze usage and trends to improve your experience.
  • Comply with legal and regulatory requirements.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Data Retention

We retain your data only for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy. This includes retaining data to comply with legal, accounting, or reporting requirements.

  • Service-Related Data: Personal data related to completed services will be retained for 2 years from the last interaction unless legal obligations require a more extended retention period.
  • Financial Records: In accordance with Estonian law, financial records and invoices will be retained for a minimum of 7 years to comply with tax regulations.

You may request the deletion of your data at any time, and we will comply unless we are required to retain it for legal purposes.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect analytics data through Google Analytics 4 (GA4). These cookies help us understand user interactions and improve our services. By continuing to use our website, you consent to using these cookies. For more information on how Google processes data, please visit Google’s Privacy Policy.

8. Your Rights

As a user, you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: Request a copy of your personal data.
  • Correction: Request corrections to any inaccuracies in your data.
  • Deletion: Request the deletion of your personal data.
  • Objection: Object to the processing of your data.
  • Restriction: Request a restriction on the processing of your data.
  • Data Portability: Request to transfer your data to another organization.

To exercise these rights, please contact us at info@kasperswebandseo.com. We will respond within 30 days of your request.

9. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your country, where data protection laws may differ from those in your jurisdiction. If you are located outside the European Economic Area (EEA) and choose to provide information to us, please note that we transfer the data, including personal data, to Estonia for processing. By using our services and submitting your information, you consent to this transfer.

10. Third-Party Websites

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for these third parties’ privacy practices or content. When you leave our website, we encourage you to read the privacy policies of each website you visit.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we make material changes, we will notify existing customers via email. Continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

12. Governing Law

This Privacy Policy is governed by and construed following the laws of Estonia. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the Estonian courts.

13. Contact Information

If you have any questions about this Privacy Policy, or if you would like to exercise your data protection rights, you can contact us at:

Kaspers OÜ
Sepapaja tn 6, Lasnamäe linnaosa, Tallinn, Harju maakond, 15551, Estonia
Email: info@kasperswebandseo.com
Website: https://kasperswebandseo.com